For a one-time purchase, your card will be charged when you place the order. The letter will be mailed in December, prior to Christmas. For a recurring annual purchase, for the first year, your card will be charged when you place the order. From the second year onwards, your card will be charged in early June. Letters will always be mailed in December prior to Christmas. Since our letters are written with a pen, we unfortunately do need time to write these personalized letters.